Membership Policies and Ins & Outs

STUDENT ILLNESS GUIDE

STUDENT ILLNESS ABSENCES (COVID-19 AND NON COVID-19)

If your student is exhibiting any signs of illness, please respect our community and keep them home for the safety of others. Please send an email to SchedulingNVA@TutoringClub.com prior to 10:00 a.m. on the day of your student’s scheduled tutoring session so we can notify their tutor accordingly and give the spot to another student on the waitlist. Without advanced notification of your student's illness at least two hours prior to their session, the absence cannot be made up and your account will be charged for the missed time. For the health of others, if your child shows symptoms of illness, they will be sent home and the hour will be marked excused. Similarly, any student or employee outwardly displaying cough, shortness of breath, or other known symptoms of COVID-19 will not be allowed into TC and will be asked to go home.*

*Please review "COVID-19 Student Illness Guide" below for more detailed information on when to test, when to switch to online, and when to return to TCM.

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IF A STUDENT BECOMES ILL DURING AN IN-PERSON SESSION

If your student becomes ill during their session, they should notify their tutor right away. At that time, they will be escorted to the testing room and will need to keep their mask on while they wait for pick-up. The session will be marked as excused and can be made up at a later date.

We will contact you for pick up, and you will be required to pick up your student right away; your student should not be in the center if they are experiencing any symptoms out of an abundance of caution.

If your student is older and drove to the center, we will still contact you for pick up. You can decide if you would like to pick up your student or allow them to drive home.

Your student will wait in the testing room, "quarantined" until you come to pick them up. Please call the center when you arrive at the parking lot (703.237.8886). A staff member will walk your student outside to you.

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IF A STUDENT BECOMES ILL DURING AN ONLINE SESSION

If your student becomes ill during their session, they should notify their tutor right away. We will contact you to confirm your child has requested to end the session based on illness.

Based on the length of time that they were able to work, the session will be marked as excused as a one-time courtesy. For the second and subsequent instances for the same illness, it will be marked as unexcused.

We know that life happens. If there are any concerns, then we will review it on a case-by- case basis, based on the situation and length of time your student was able to work before signing off.

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COVID-19 EXPOSURE AND CONFIRMED ILLNESS PROTOCOL

Any student or employee who has themself tested positive for COVID-19 needs to contact the Scheduling Coordinator at SchedulingNVA@TutoringClub.com so we can start contact tracing.

Students (or a household member) who test positive for COVID-19 or believe they have been infected will be instructed to follow the advice of a qualified medical professional based on your vaccination status and self-quarantine. This also applies to TCM employees. When self-quarantining, students and employees should:

Stay away from other people in their home as much as possible, staying in a separate room and using a separate bathroom, if available.

Not allow visitors.
Wear a face mask if they must be around people.
Avoid sharing household items, including drinking cups, eating utensils, towels, and bedding.
Clean high-touch surfaces daily.
Continue monitoring their symptoms, calling their health care provider if their condition worsens.

Refer to the below infographics for help in identifying symptoms and to understand what to do if your student was exposed to or tested positive for COVID-19.

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COVID-19 STUDENT ILLNESS GUIDE

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IDENTIFYING THE SYMPTOMS: COVID-19 v. COLD v. FLU v. ALLERGIES