To allow for new scheduling, we require a 15-DAY WRITTEN NOTICE VIA EMAIL to SchedulingNVA@TutoringClub.com prior to terminating or holding Tutoring Club enrollment. A fee equal to one half month’s tuition will be charged without this notice. No exceptions. Sessions that are already scheduled within the 15-day notice period must be used as planned or rescheduled (in cases of an excused absence). If there is an excused absence during the 15-day notice period, that session will be held and can be made up at a later date, but it is not subject to being refunded.
TUITION, FEES, PAUSING ENROLLMENT
WITHDRAWALS AND ENROLLMENT HOLDS
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MONTHLY PLAN TUITION
For families choosing our basic monthly plan, tuition is due by the 1st of each month and will be charged to your credit card on file. You will not receive a monthly bill but will receive an email receipt. A valid credit card must remain on file for the duration of the membership.
Please note: As consistency is important for a student’s success, all students are expected to make up any missed sessions due to a holiday closure. As such, tuition for holidays will still be due for monthly tuition and students will be required to make up those missed sessions. The only exception is when we are closed for three or more regular tutoring days, such as the winter break, as we understand that it may be difficult for students to make up two weeks of tutoring sessions. However, the option to makeup those days is available for those families who would like to do so. In the event of such a break and if you would like to not be billed for those days, you must notify us by the 15th of the month prior to allow ample time to update our billing system.
Please note: As consistency is important for a student’s success, all students are expected to make up any missed sessions due to a holiday closure. As such, tuition for holidays will still be due for monthly tuition and students will be required to make up those missed sessions. The only exception is when we are closed for three or more regular tutoring days, such as the winter break, as we understand that it may be difficult for students to make up two weeks of tutoring sessions. However, the option to makeup those days is available for those families who would like to do so. In the event of such a break and if you would like to not be billed for those days, you must notify us by the 15th of the month prior to allow ample time to update our billing system.
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PACKAGES – PREPAYMENT OR 0% INTEREST PLANS
Tuition is also due by the 1st of the month if you have a package that runs out that month. We do not cancel a student's enrollment when the package runs out, rather we review new options. Please contact the Director or Assistant Director to discuss those options.
Prepayment or 0%-interest plan packages can be shared amongst siblings, and unused hours in prepayment packages do not expire.
Trial sessions for new middle school and high school students are available; please see the Director or Assistant Director for more details.
Prepayment or 0%-interest plan packages can be shared amongst siblings, and unused hours in prepayment packages do not expire.
Trial sessions for new middle school and high school students are available; please see the Director or Assistant Director for more details.
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ADDITIONAL FEES
There is a one-time $99 lifetime registration fee per student payable at the time of enrollment.
A TC Foundations Assessment is available for $150.
Baseline full-length practice tests and full score reports for students interested in enrolling in a TC Test Prep course are available for $50 each (or $80 if paid at the same time).
A Returned Check Fee of $45.00 will be added for checks that are returned to Tutoring Club.
Families will receive a one-time courtesy for a declined credit card each six months. Families who receive two or more declined card fees in a six-month period, will be charged $45.00 for each additional instance during that period. It is your responsibility to make sure that Tutoring Club always has an active credit card on file for your student(s). Failure to do so will result in the $45.00 charge for each additional scheduled transaction that is attempted and declined.
A Late Fee of $45.00 will be added for all tuition payments received after the 7th of each month so be sure that you update us if you change your credit card, renew your depleted package of hours before the 7th of the month that it becomes due for renewal, or provide the required 15-day notice to cancel or hold enrollment. No instruction will be given to students without payment of their tuition. Please refer to "Withdrawals and Enrollment Holds" above for more information, including the advanced notice period.
A TC Foundations Assessment is available for $150.
Baseline full-length practice tests and full score reports for students interested in enrolling in a TC Test Prep course are available for $50 each (or $80 if paid at the same time).
A Returned Check Fee of $45.00 will be added for checks that are returned to Tutoring Club.
Families will receive a one-time courtesy for a declined credit card each six months. Families who receive two or more declined card fees in a six-month period, will be charged $45.00 for each additional instance during that period. It is your responsibility to make sure that Tutoring Club always has an active credit card on file for your student(s). Failure to do so will result in the $45.00 charge for each additional scheduled transaction that is attempted and declined.
A Late Fee of $45.00 will be added for all tuition payments received after the 7th of each month so be sure that you update us if you change your credit card, renew your depleted package of hours before the 7th of the month that it becomes due for renewal, or provide the required 15-day notice to cancel or hold enrollment. No instruction will be given to students without payment of their tuition. Please refer to "Withdrawals and Enrollment Holds" above for more information, including the advanced notice period.
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REFUNDS
If you prepaid for a discounted block of hours for traditional tutoring services and have to cancel enrollment within the first 60 days of the first payment due to a move out of the area (and TC Online is not an option), a change in financial situation, a decision that tutoring is no longer needed, or the like, all used hours will be charged at the non-discounted rate, and any remaining balance will be refunded by the original payment method. This also applies to hours purchased via a 0%-interest plan.
No refunds will be issued after 60 days of the first payment unless there are extenuating circumstances. Please contact the Director to discuss your situation.
Unused hours can also be sold to other families at the discounted rate to receive the full refund. As a courtesy, Tutoring Club will introduce you to a family interested in purchasing the hours and you can work out the terms and payment directly.
A $500 early-cancellation fee will be assessed for all early terminations.
No refunds are issued for monthly plan tuition, Guided/Independent Study Hall tuition, or Robust/Guided Academic Mentorship Program tuition.
No refunds will be issued after 60 days of the first payment unless there are extenuating circumstances. Please contact the Director to discuss your situation.
Unused hours can also be sold to other families at the discounted rate to receive the full refund. As a courtesy, Tutoring Club will introduce you to a family interested in purchasing the hours and you can work out the terms and payment directly.
A $500 early-cancellation fee will be assessed for all early terminations.
No refunds are issued for monthly plan tuition, Guided/Independent Study Hall tuition, or Robust/Guided Academic Mentorship Program tuition.
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